What’s your return policy?

You will have an opportunity to view your images prior to placing an order, however, once images leave our studio, digitally or physically, there is a no return and no refund policy.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.  The client is responsible for all shipping charges.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions during regular business hours.

Do you shoot Quinceaneras, Debutants, Bar/Bat Mitzvahs, or Corporate Events?

Yes, these are all considered ‘event photography’ and we excel at event photography!

Do you touch up the images?

Yes we do. Every image we deliver receives our unique signature style of post production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone adjustments, and other corrections as determined by us.  All editing is done at the absolute discretion of Hart Photography.

Do you require a deposit at booking?

Yes, we require a $50 non-refundable deposit at the time of booking a session.  If the client does not show up they forfeit the $50 and will have to pay another $50 to book an additional session.  Waiting period prior to forfeit of deposit is 15 minutes from scheduled meeting time.  

When can I see my images?

Typically, two weeks after your photo session you will have a meeting to review your images.  At this Reveal Session you will have an opportunity to choose which images you would like to add to your package.

What happens at the Reveal Session?

The Reveal Session is where you will get to see your images and choose the images you would like to add to your package.  You will have an opportunity to upgrade your package as well at the Reveal Session. 

Who Prints My Images?

Hart Photography provides custom printing of certain images.  We prefer to print when we can because unlike a walk in printing shop, we custom print to each image to achieve the best colors (and sometimes textures) possible at the time of printing.  We call it Hart Custom Printing!  (Try it!)